Frequently Asked Questions

SERVICES

  • You will have an entire team to support you! Our design team is there to support and inform you throughout the process, of course as the designer of your own brand, the decisions will be up to you for your range.

    Email is the best way to contact the team, they will generally answer your questions within 24 to 48 hours


  • The package is structured to support the design stage first. It is best to get your ideas together and book a consultation with a designer to guide you on how the process works.

  • Timelines; depending on the services being different timelines my apply: E.g. sourcing of materials, printing sample strike-offs, sampling corrections, or re-makes. As a general rule you need to allow for 12 - 16 week timeline.

  • The Production qote; it is the production cost to make your garment. Including CMT, fabric per metre, any print or dye services, trim, packaging and labels.

DESIGN

  • 2 Revisions are actioned by your designer, so it is important to be specific when making notes or giving feedback.

  • 2 Revisions are actioned by your designer, so it is important to be specific when making notes or giving feedback.

  • Each step is confirmed before moving onto the next step. Once the tech pack is confirmed, the design cannot be changed, as this changes the pattern and creates access time to recreate a new pattern. Therefore, a new design fee is applied.

  • A tech pack is a commercial instruction document that is used in production so that the pattern maker, pattern cutter, seamstress, and production leader all have the same information on how to construct your garment. This reduces mistakes and miscommunication which can occur when manufacturing offshore.

  • Timelines; depending on the services being different timelines my apply: E.g. sourcing of materials, printing sample strike-offs, sampling corrections, or re-makes. As a general rule you need to allow for 12 - 16 week timeline.

  • Order as many fabric samples as your budget allows to ensure perfect color matching. Since colors print differently on various fabrics, testing shades around your Pantone selection is key.

    For example, linen and rayon can produce different results with the same color. Matching Pantones for each fabric helps achieve the exact shade you want.

  • It’s all about personal preference, but I’d suggest ordering at least 5 extra samples upfront. It’s faster and more cost-effective to get everything right early on rather than making changes halfway through—or worse, at the final stage.

MANUFACTURING

  • An MOQ is a Minimum Order Quantity and this can be applied to materials from suppliers as well as factory production. You are given exclusive access to low MOQ as an EDC client.

  • Our MOQ is 30 pieces per style and color.

  • This can happen throughout the sampling process, as many factors can affect a design such as fabrics, finishes or material used. Your first revision is based on fit images and the second will be a physical sample. An additional cost applies to further sampling.

  • A toile is an industry term for a sample made from stock fabric such as muslin or jersey. This is used to identify any pattern of fit adjustments needed before the true sample. The true sample is made from your selected fabric for a final check of your design before proceeding with production.

  • You have the option to begin with a new design package, or if you're confident in your design and development skills, you can jump straight into production. Just ensure that you meet the minimum order quantity (MOQ) to get started.

  • No, once your sample is complete you will receive a detailed order docket with your cost of production.